Warranty
Our 5-Year Warranty Promise
At President Water, we’re proud to craft vortex generators that are built to last. That’s why we back every unit with a 5-year limited warranty to give you peace of mind. If there’s ever an issue with faulty workmanship or defective parts, and your vortex generator was installed properly, we’ve got you covered!
What’s Included in Your Warranty
When you purchase a vortex generator from President Water or one of our authorized partners, our 5-year warranty covers:
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Any defects in materials or craftsmanship when used as intended.
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Free repair or replacement of defective parts (we’ll decide what’s best) during the warranty period.
Keeping Your Warranty Valid
To make sure your warranty stays active, just follow these simple guidelines:
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Install your vortex generator correctly, following our easy-to-use installation instructions, or have it installed by a qualified professional.
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Use and maintain the product as recommended in our product guide.
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Keep your proof of purchase (like a receipt or invoice) handy for any warranty claims.
What’s Not Covered
We want to keep things fair, so here are a few things our warranty doesn’t cover:
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Damage from improper installation, misuse, or unauthorized changes to the product.
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Normal wear and tear or minor cosmetic imperfections that don’t impact performance.
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Issues caused by accidents, extreme weather, or other external factors.
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Products bought from unauthorized sellers.
How to Get Help with a Warranty Claim
If something’s not right, we’re here to make it easy! Just reach out to our friendly customer service team at jody@presidentwater.co or give us a call. Share your proof of purchase, a quick description of the issue, and any photos that might help. We’ll review your claim and let you know the next steps—whether it’s a repair, replacement, or a little more troubleshooting.
When Your Warranty Starts
Your 5-year warranty kicks off the day you purchase your vortex generator. It’s designed just for you, the original buyer, and isn’t transferable.
Have questions or need assistance? We’re always here to help! Contact us at jody@presidentwater.co, and let’s keep your President Water vortex generator running smoothly.